Grok Trade’s PRIVACY POLICY
Privacy Policy
Grok Trade, LLC
Last Updated: August 22, 2025
Grok Trade, LLC (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy (“Policy”) explains what information we collect, how we use it, how we protect it, and what rights you have.
This Policy applies to:
- Our websites, including groktrade.com, FreeOnlineTradingEducation.com, and FreeTradingVideos.com
- Any mobile applications operated by us
- Any services that reference this Privacy Policy
1. Consent
By accessing or using our services, you:
- Consent to the collection, use, and sharing of your information as described in this Policy.
- Acknowledge that this Policy applies to all users, whether registered or unregistered.
- Agree to our Terms of Service, which are incorporated by reference.
2. Categories of Personal Information We Collect
To comply with data protection laws, including the California Consumer Privacy Act (CCPA/CPRA), we may collect several categories of personal information. These include:
- Identifiers such as your name, alias, mailing address, email address, phone number, IP address, and device identifiers. We collect this information directly from you, through cookies, or via analytics providers. We use it to set up accounts, communicate with you, prevent fraud, and meet compliance obligations.
- Commercial Information such as records of products or services you purchased, subscribed to, or considered, as well as your subscription history. We collect this information directly from you or through cookies. It is used for billing, customer support, service delivery, and compliance.
- Internet Activity Information such as browsing history, search history, and your interactions with our websites. We collect this through cookies and analytics providers. We use it for site optimization, analytics, and security monitoring.
- Financial Information such as your billing address and payment card details. We collect this directly from you or through our payment processors. It is used to process payments and prevent fraud.
- Demographic or Optional Data such as age, gender, or testimonials you choose to provide. We collect this directly from you. It may be used for marketing, personalization, and promotions.
3. Information We Collect in Detail
Personal Information: Name, email, phone, billing details, payment information, IP address, account credentials.
Non-Personal Information: Device type, browser, referring URLs, demographics, clickstream, usage data.
Technical Data: Device identifiers, operating system, timestamps, referring/exit pages.
Cookies & Tracking:
- Session cookies (expire when browser closes)
- Persistent cookies (remain until deleted)
- Pixel tags, beacons, GIFs, Flash objects
- IP address tracking
4. How We Use Your Information
We may use your information for:
- Providing, maintaining, and improving services
- Processing payments and subscriptions
- Managing accounts, renewals, and billing
- Communicating service updates, customer support, and legal notices
- Sending marketing communications (with opt-out rights)
- Fraud detection, risk management, and identity verification
- Compliance with legal/regulatory requirements
- Analytics, audits, product development, and personalization
- Surveys, promotions, testimonials, and contests (with applicable rules)
- Protecting the rights, security, and property of Grok Trade and our users
5. Sharing of Information
We do not sell personal information.
We may share information with:
- Service Providers: Payment processors, hosting providers, marketing platforms, analytics/security vendors.
- Affiliates/Subsidiaries: Internal business operations.
- Business Transfers: In the event of a merger, acquisition, or asset sale.
- Legal/Regulatory Authorities: To comply with law, court orders, subpoenas, or investigations.
- Aggregated/Anonymous Data: Shared at our discretion, as it does not identify you.
6. How We Protect Information
We use encryption, firewalls, secure hosting, and industry-standard safeguards.
However:
- We cannot guarantee 100% security.
- We are not responsible for breaches beyond our control (e.g., attacks on hosting/payment providers).
- If a data breach affects your information, we will notify you as required by law.
7. Data Retention
We retain personal information only as long as necessary to:
- Deliver services and process transactions
- Comply with legal, regulatory, accounting, or reporting requirements
- Resolve disputes and enforce agreements
8. Your Rights
Email Opt-Out: You may unsubscribe from promotional emails at any time. Service-related communications cannot be opted out of.
GDPR (EU/EEA Users): You may request access, correction, deletion, restriction, objection, or portability of your data. Processing is based on:
- Consent
- Contract performance
- Legal obligations
- Legitimate business interests
- Right to know what data we collect
- Right to request deletion
- Right to opt out of sale/sharing (we do not sell personal information)
- Right to request disclosure of third-party sharing
To exercise rights, contact [email protected].
9. International Data Transfers
If you are outside the United States, your information may be transferred to the U.S. or other jurisdictions.
Where required, we implement safeguards such as Standard Contractual Clauses and technical/organizational measures to protect your information.
10. Hosting & Third-Party Services
Our services are hosted by Keap. Data stored there is subject to Keap’s Privacy Policy.
We may link to third-party websites or integrate third-party services.
We are not responsible for the privacy, security, or content of third-party websites or services. Use at your own risk.
11. Do Not Track Disclosure
Our websites are not configured to respond to “Do Not Track” signals from browsers.
12. Children’s Privacy
Our services are for adults age 18+.
- We do not knowingly collect information from children under 18.
- If you are under 18, do not provide any information.
- Parents/guardians should monitor children’s use of the internet.
- If we discover we collected information from a minor, we will promptly delete it.
13. Accessibility
We are committed to digital accessibility. For assistance, contact [email protected].
14. Changes to This Policy
We may update this Policy periodically. Updates will be posted here with a new “Last Updated” date.
Material changes may also be communicated via email or site notice. Continued use constitutes acceptance.
15. Business Transfers
If Grok Trade undergoes a merger, acquisition, or sale of assets, your information may be transferred to the new owner as part of that transaction.
16. Dispute Resolution
Disputes under this Policy are governed by the dispute resolution and arbitration provisions of our [Terms of Service].
17. Contact Us
If you have questions about this Policy or wish to exercise rights, contact:
Email: [email protected]
Mail:
Grok Trade
400 N Ashley Dr STE 1900
Tampa, FL 33602